The lack to entry or correctly make the most of the SiriusXM utility on Android gadgets constitutes a standard consumer situation. This downside manifests in varied methods, together with, however not restricted to, the appliance failing to launch, experiencing persistent crashes, exhibiting connectivity errors, or displaying error messages throughout playback. For instance, a consumer would possibly encounter a “Community Error” message regardless of having a steady web connection, stopping them from streaming content material.
Addressing this situation is essential for sustaining consumer satisfaction and making certain continued entry to SiriusXM’s companies. Performance of the cell utility offers on-the-go entry to subscribed content material, a major promoting level for the service. Traditionally, cell functions have performed an growing position in content material consumption, and disruptions to this entry can result in buyer frustration and potential service cancellation.
The decision of utility malfunctions usually necessitates troubleshooting steps resembling checking web connectivity, clearing utility cache and knowledge, updating the appliance, verifying account credentials, or, in additional complicated circumstances, reinstalling the appliance. Subsequent sections will delve into these widespread causes and supply detailed directions for efficient remediation.
1. Connectivity Points
Connectivity points signify a major supply of disruptions to the correct functioning of the SiriusXM utility on Android gadgets. A steady and constant web connection is prime to streaming audio content material. When connectivity is compromised, the appliance’s skill to retrieve and play content material is straight impacted, main to varied error states.
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Unstable Wi-Fi Networks
Inconsistent Wi-Fi indicators, notably in areas with excessive community congestion or weak router efficiency, regularly lead to buffering, dropped connections, or full failures in streaming. For instance, a consumer would possibly expertise interruptions throughout peak hours when a number of gadgets are actively utilizing the identical Wi-Fi community. This instability straight impacts the appliance’s skill to keep up a steady audio stream.
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Mobile Information Limitations
Streaming over mobile networks is topic to knowledge caps and fluctuating sign strengths. Exceeding allotted knowledge limits can result in throttled speeds, successfully stopping audio playback. Moreover, shifting between areas with various mobile protection (e.g., transitioning from 4G to 3G or encountering useless zones) disrupts the info stream and triggers error messages throughout the utility.
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VPN and Proxy Interference
The usage of Digital Personal Networks (VPNs) or proxy servers can introduce problems. Whereas VPNs encrypt and reroute web visitors, they’ll additionally enhance latency and cut back connection speeds, thereby hindering the appliance’s skill to stream audio easily. Equally, proxy servers could introduce compatibility points if they aren’t correctly configured or are blocked by SiriusXM’s content material supply community.
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Firewall Restrictions
Firewall settings, both on the Android system itself or on the community getting used, can inadvertently block the appliance’s entry to essential web assets. This may happen if the firewall is configured to limit sure ports or protocols required for streaming audio. Such restrictions forestall the appliance from establishing a reference to SiriusXM’s servers, leading to playback errors.
These connectivity-related elements underscore the direct dependence of the SiriusXM utility’s performance on a dependable and unobstructed web connection. Troubleshooting network-related points is commonly step one in addressing issues with the SiriusXM utility on Android gadgets, and resolving these points regularly restores regular utility operation.
2. Utility Updates
The timeliness and technique of utility updates considerably affect the performance of the SiriusXM utility on Android gadgets. Sustaining an up-to-date utility is essential for making certain compatibility, safety, and optimum efficiency. Failure to deal with updates can straight contribute to utility malfunction or failure, aligning with reported situations of the SiriusXM utility not engaged on Android platforms.
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Bug Fixes and Efficiency Enhancements
Software program updates regularly embody corrections for recognized bugs and optimizations that enhance the appliance’s general efficiency. When an outdated model is utilized, beforehand resolved points could persist, resulting in instability, crashes, or sudden habits. For instance, an older utility model would possibly exhibit persistent audio stuttering or sudden termination because of code inefficiencies, issues rectified in subsequent updates.
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Compatibility with Android OS Variations
The Android working system undergoes periodic updates, and utility builders should adapt their software program to keep up compatibility with these modifications. An outdated SiriusXM utility may not perform accurately on newer Android variations, resulting in errors or full failure to launch. Discrepancies in API ranges or modifications in working system habits can render older functions non-functional with out corresponding updates.
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Safety Patches and Vulnerability Mitigation
Utility updates usually embody safety patches that handle newly found vulnerabilities. Operating an outdated utility exposes the system to potential safety dangers. For example, unpatched vulnerabilities might enable malicious actors to use the appliance, doubtlessly compromising consumer knowledge or system safety. Recurrently updating functions is subsequently very important for sustaining a safe atmosphere.
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Function Additions and API Adjustments
Updates can introduce new options and combine with new APIs (Utility Programming Interfaces). Older variations could lack entry to those new functionalities, resulting in a degraded consumer expertise or incompatibility with different functions or companies. For instance, newer variations would possibly help enhanced audio codecs or combine with the newest Android media playback frameworks, options unavailable in older releases.
The interconnectedness of utility updates with the soundness and performance of the SiriusXM utility on Android gadgets is plain. Proactive administration of utility updates is important for mitigating efficiency points, making certain compatibility with the Android ecosystem, and sustaining a safe and dependable consumer expertise. Common updates straight handle the basis causes that contribute to the “SiriusXM app not working Android” downside.
3. Account Authentication
Account authentication serves as a basic gateway to accessing SiriusXM companies by way of the Android utility. Failure on this course of straight prevents customers from using the appliance’s options, contributing considerably to situations the place the SiriusXM utility is reported as non-functional on Android gadgets. Incorrect credentials, expired subscriptions, or account-related technical points signify widespread impediments to profitable authentication.
When a consumer enters invalid login particulars, resembling an incorrect username or password, the appliance denies entry, displaying an error message. This denial is a safety measure designed to guard consumer accounts from unauthorized entry. Equally, if a consumer’s subscription to SiriusXM expires, the appliance will immediate the consumer to resume the subscription earlier than granting entry. Account-related technical points, resembling account suspension because of billing discrepancies or technical glitches inside SiriusXM’s authentication servers, can even forestall profitable login makes an attempt, rendering the appliance unusable. The implications are that customers can’t entry subscribed content material, resulting in dissatisfaction and repair interruption. Resolving these points necessitates verifying account standing, resetting passwords, or contacting SiriusXM buyer help.
In abstract, strong and profitable account authentication is important for the right operation of the SiriusXM utility on Android platforms. Addressing authentication failures proactively minimizes disruptions to the consumer expertise and ensures continued entry to SiriusXM’s companies. Authentication points straight correlate with situations of the appliance being non-functional and require methodical decision for correct app utilization.
4. Cache Corruption
Cache corruption stands as a major contributing issue to malfunctions throughout the SiriusXM utility on Android gadgets. The applying cache, designed to retailer non permanent knowledge for faster entry, can, when corrupted, result in operational instability and forestall the appliance from functioning as meant. This straight pertains to situations the place customers expertise the “SiriusXM app not working Android” downside.
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Information Integrity Compromise
When cached knowledge turns into corrupted, the appliance makes an attempt to make the most of faulty data, resulting in unpredictable habits. For instance, a corrupted audio file index would possibly trigger the appliance to skip tracks, play the incorrect content material, or crash completely throughout playback. This compromise in knowledge integrity straight impacts the appliance’s skill to ship a seamless streaming expertise.
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File System Errors
Underlying file system errors on the Android system can contribute to cache corruption. Incomplete file writes or errors throughout knowledge retrieval can lead to corrupted cache recordsdata. These errors can stem from low cupboard space, abrupt utility termination, or points with the system’s storage medium. The presence of file system errors will increase the chance of encountering issues with the SiriusXM utility.
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Incompatible Information Constructions
Adjustments within the utility’s knowledge buildings between variations can result in incompatibility with beforehand cached knowledge. If the appliance makes an attempt to make the most of outdated cache recordsdata with new knowledge buildings, it will probably set off errors, inflicting the appliance to malfunction. Utility updates that considerably alter knowledge codecs usually necessitate clearing the cache to keep away from these compatibility points.
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Useful resource Conflicts
Conflicts with different functions or system processes can even result in cache corruption. If one other utility makes an attempt to entry or modify the identical cached knowledge, it can lead to knowledge corruption and utility instability. Such conflicts usually tend to happen when a number of functions are actively using storage assets concurrently.
The manifestation of cache corruption throughout the SiriusXM utility on Android gadgets highlights the essential position of sustaining knowledge integrity and managing assets successfully. Clearing the appliance cache is a standard troubleshooting step for resolving operational points, straight addressing the potential for corrupted knowledge to intrude with the appliance’s correct functioning. Common cache administration minimizes the chance of encountering the “SiriusXM app not working Android” downside because of compromised cached knowledge.
5. Working System Compatibility
Working system compatibility represents a important dependency for the correct functioning of any utility, together with the SiriusXM utility on Android gadgets. Discrepancies between the appliance’s design and the underlying working system can result in a spread of practical impairments, straight contributing to situations the place the SiriusXM utility fails to function as anticipated.
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API Degree Mismatches
Android operates utilizing Utility Programming Interfaces (APIs) that present standardized methods for functions to work together with system assets. If the SiriusXM utility targets a particular API stage that’s both too excessive or too low for the Android model put in on a tool, it will probably result in errors. For example, an utility designed for Android 12 may not perform accurately on a tool working Android 8 because of lacking APIs or modifications in system habits. Such mismatches regularly lead to crashes or the appliance failing to launch altogether, straight impacting usability.
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Outdated Android Variations
Older variations of the Android working system could lack the mandatory options or safety patches required for the SiriusXM utility to perform accurately. Builders usually optimize their functions for the newest Android variations, and help for older variations could also be restricted or discontinued. Consequently, working the SiriusXM utility on an outdated Android model can result in compatibility points, efficiency degradation, and an elevated threat of safety vulnerabilities. Customers on older gadgets could discover the appliance unusable or expertise frequent crashes.
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Customized Android Distributions
Sure Android gadgets make the most of customized distributions, also known as “ROMs,” which may deviate considerably from the usual Android Open Supply Mission (AOSP) codebase. These customized ROMs could introduce modifications or optimizations that inadvertently battle with the SiriusXM utility, resulting in instability or practical impairments. For instance, a customized ROM would possibly alter system-level permissions or modify core Android parts in ways in which intrude with the appliance’s skill to entry essential assets, leading to utility failure or sudden habits.
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Driver and {Hardware} Incompatibilities
The SiriusXM utility depends on varied {hardware} parts, resembling audio codecs and community interfaces, to perform accurately. Incompatibilities between the appliance and the system’s drivers or {hardware} can result in efficiency points or full failure. For example, if the system’s audio driver will not be absolutely suitable with the appliance’s audio playback engine, it can lead to audio stuttering, distortion, or a whole lack of sound output. Such incompatibilities are extra prevalent on older or much less widespread Android gadgets, the place driver help could also be restricted.
The dependence of the SiriusXM utility on a suitable working system atmosphere underscores the significance of contemplating working system compatibility when troubleshooting utility malfunctions. Points arising from API stage mismatches, outdated Android variations, customized ROMs, or driver incompatibilities can all contribute to the “SiriusXM app not working Android” downside. Resolving these points usually entails updating the Android working system, verifying compatibility with the appliance’s necessities, or looking for various options for gadgets with restricted working system help.
6. Storage Limitations
Inadequate cupboard space on an Android system can considerably impede the performance of functions, together with the SiriusXM utility. The buildup of knowledge, functions, and media recordsdata can result in storage constraints that straight affect the appliance’s skill to function accurately, manifesting as efficiency points or full failure.
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Inadequate House for Utility Information
Purposes require cupboard space for varied functions, together with storing cached knowledge, consumer preferences, and non permanent recordsdata. When cupboard space is proscribed, the SiriusXM utility could also be unable to avoid wasting essential knowledge, resulting in errors throughout operation. For instance, the appliance would possibly fail to obtain content material for offline playback or battle to keep up a steady connection because of its incapacity to handle non permanent knowledge effectively. This lack of area can lead to crashes, sluggish efficiency, or the appliance refusing to launch, exemplifying the “SiriusXM app not working Android” situation.
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Constraints on Cache Administration
The SiriusXM utility makes use of cached knowledge to expedite content material loading and cut back bandwidth consumption. Nevertheless, when cupboard space is scarce, the appliance’s skill to successfully handle the cache is compromised. This limitation can lead to the appliance repeatedly trying to retrieve knowledge, resulting in elevated community utilization, delayed playback, and general efficiency degradation. Moreover, the appliance could battle to clear outdated or corrupted cache recordsdata, contributing to instability and potential failure. This mismanagement straight impacts the consumer expertise and the reliability of the appliance.
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Impeded Utility Updates
Updating functions usually requires substantial cupboard space, as new variations usually embody extra options, bug fixes, and optimized code. When an Android system has restricted cupboard space, the SiriusXM utility could also be unable to obtain and set up updates, leaving it weak to identified points and compatibility issues. This incapacity to replace the appliance can result in a gradual decline in efficiency, finally rendering it unusable. Customers could encounter error messages indicating inadequate storage throughout the replace course of, reinforcing the direct hyperlink between storage limitations and the “SiriusXM app not working Android” downside.
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Working System Instability
Whereas in a roundabout way linked to the appliance itself, extreme storage limitations can even destabilize the Android working system. A virtually full storage quantity can impede the working system’s skill to handle system processes, resulting in general system slowdown and instability. This, in flip, can negatively have an effect on the efficiency of all functions, together with the SiriusXM utility. The system could change into unresponsive, functions could crash regularly, and the general consumer expertise may be severely compromised. These systemic points not directly contribute to the “SiriusXM app not working Android” situation, as the appliance is unable to perform accurately inside a compromised working atmosphere.
In conclusion, storage limitations signify a multifaceted obstacle to the correct functioning of the SiriusXM utility on Android gadgets. Inadequate area for utility knowledge, constraints on cache administration, impeded utility updates, and working system instability all contribute to efficiency points and potential failure. Addressing storage limitations by knowledge administration, utility uninstallation, or storage enlargement is essential for resolving points associated to the “SiriusXM app not working Android” downside.
7. Background Processes
Background processes signify an important, but usually neglected, issue influencing the efficiency and stability of the SiriusXM utility on Android gadgets. These processes, working with out direct consumer interplay, are chargeable for duties important to the appliance’s performance, resembling sustaining a connection to SiriusXM’s servers, pre-fetching content material, and managing notifications. When background processes are restricted or improperly managed, it will probably straight contribute to the “SiriusXM app not working Android” downside. For example, if the Android working system aggressively terminates background processes to preserve battery or reminiscence, the SiriusXM utility could lose its connection to the streaming server, leading to interrupted playback or the shortcoming to obtain real-time updates. This disruption in background exercise can result in irritating consumer experiences and the notion of a malfunctioning utility.
The environment friendly operation of background processes is especially vital for functions that depend on steady community connectivity, resembling streaming companies. Android’s built-in battery optimization options can inadvertently restrict the exercise of background processes for functions deemed to be resource-intensive. This may manifest in varied methods, together with delayed notifications, inconsistent playback, or the appliance failing to renew streaming after being within the background for an prolonged interval. Think about a situation the place a consumer is listening to SiriusXM within the background whereas utilizing different functions; if Android’s battery optimization settings are too aggressive, the working system could droop the SiriusXM background course of, inflicting the music to cease abruptly. In sensible phrases, understanding the position of background processes and configuring Android’s battery optimization settings to permit the SiriusXM utility to run unhindered can considerably enhance the appliance’s reliability and efficiency.
In abstract, background processes are integral to the constant operation of the SiriusXM utility on Android gadgets. Restrictions imposed by the working system, designed to optimize battery life or handle assets, can inadvertently disrupt these processes, resulting in utility malfunctions and a adverse consumer expertise. Recognizing the significance of background processes and adjusting Android’s settings to accommodate their wants is important for making certain the dependable efficiency of the SiriusXM utility and mitigating situations of the “SiriusXM app not working Android” downside. Addressing this side usually entails navigating Android’s settings to exclude the SiriusXM app from battery-saving optimizations, permitting it to perform extra constantly within the background.
8. Permissions Granted
The operational integrity of the SiriusXM utility on Android gadgets is straight contingent upon the granting of requisite permissions. The Android working system employs a permission mannequin to manage utility entry to delicate system assets and knowledge. Failure to grant essential permissions can impede the appliance’s skill to carry out important features, thereby contributing to situations of the appliance being non-operational. For instance, if the appliance lacks permission to entry community connectivity, it is going to be unable to stream audio content material, leading to playback errors. The withholding of storage permissions can forestall the appliance from caching knowledge or downloading content material for offline use. Consequently, the appliance’s performance is curtailed, aligning with the problem of the SiriusXM utility not engaged on Android.
The sensible significance of understanding the connection between permissions and utility performance is underscored by the consumer expertise. Think about a situation the place a consumer denies the SiriusXM utility entry to location companies. Whereas seemingly unrelated to core performance, this denial could forestall the appliance from accessing region-specific content material or options, resulting in sudden errors or a diminished consumer expertise. Equally, limiting entry to system storage can forestall the appliance from saving downloaded content material or caching knowledge, resulting in efficiency degradation and elevated knowledge utilization. These examples spotlight the interconnectedness of permissions and utility performance and the potential for seemingly minor permission denials to have vital penalties for utility efficiency. Correctly configuring permissions is commonly a prerequisite for making certain the meant operation of the SiriusXM utility.
In abstract, the granting of essential permissions is a basic side of making certain the SiriusXM utility operates accurately on Android gadgets. The absence of those permissions can result in practical impairments, efficiency points, and an general degradation of the consumer expertise. Understanding the connection between permissions and utility performance is essential for troubleshooting points associated to the appliance’s operational standing. Verifying and granting the mandatory permissions represents a key step in resolving situations of the “SiriusXM app not working Android” downside, making certain the appliance has the required entry to system assets to perform as meant. Addressing permission-related points contributes considerably to a steady and dependable consumer expertise.
Ceaselessly Requested Questions
The next questions handle widespread points and misconceptions concerning the performance of the SiriusXM utility on Android gadgets. The solutions present insights into potential causes and troubleshooting steps.
Query 1: Why does the SiriusXM utility constantly crash on an Android system?
Utility crashes can stem from varied elements, together with software program bugs, compatibility points with the Android working system, inadequate system assets (e.g., RAM, storage), or corrupted utility knowledge. A means of elimination, beginning with primary troubleshooting (clearing cache, restarting the system), is important to diagnose the basis trigger.
Query 2: How does community connectivity have an effect on the SiriusXM utility on Android?
A steady and strong web connection is important for streaming content material. Weak or intermittent connections can result in buffering, playback errors, or full disconnection from the SiriusXM service. Evaluating community sign energy and testing connectivity with different functions is beneficial.
Query 3: What’s the affect of utility updates on the SiriusXM utility’s performance?
Sustaining an up-to-date utility model is essential. Updates usually embody bug fixes, efficiency enhancements, and compatibility changes. An outdated utility could exhibit lowered performance or battle with newer Android working system variations.
Query 4: Does the SiriusXM utility require particular permissions on an Android system?
Sure. The applying requires permissions to entry community connectivity, storage, and doubtlessly different system assets. Denying essential permissions can forestall the appliance from performing important features. Reviewing and granting the suitable permissions by Android’s settings is vital.
Query 5: What position does account authentication play within the utility’s operation?
Legitimate account credentials and an lively subscription are essential for accessing SiriusXM companies. Incorrect login particulars or an expired subscription will forestall the appliance from streaming content material. Verifying account standing and password accuracy is essential.
Query 6: Can restricted system storage have an effect on the SiriusXM utility’s efficiency?
Sure. Inadequate cupboard space can impede the appliance’s skill to cache knowledge, obtain content material, and carry out non permanent operations. Releasing up cupboard space could enhance the appliance’s responsiveness and stability.
In abstract, addressing points with the SiriusXM utility on Android usually requires a scientific strategy, contemplating elements resembling community connectivity, utility updates, permissions, account standing, and system assets.
The following part will define superior troubleshooting methods for unresolved points.
Troubleshooting Methods
This part presents a collection of targeted methods designed to rectify situations of the SiriusXM utility not functioning accurately on Android gadgets. Every tip addresses a particular potential trigger and offers concrete steps for decision.
Tip 1: Pressure Cease and Restart the Utility: In situations of unresponsiveness or crashing, a pressure cease adopted by a restart can clear non permanent glitches. Navigate to the Android system’s settings, choose “Apps,” discover the SiriusXM utility, and select “Pressure Cease.” Subsequently, relaunch the appliance.
Tip 2: Clear Utility Cache and Information: Corrupted cached knowledge can result in operational errors. Throughout the Android system’s settings, choose “Apps,” find the SiriusXM utility, and select “Storage.” Clear each the cache and knowledge. Notice that clearing knowledge will reset the appliance to its preliminary state, requiring re-authentication.
Tip 3: Confirm Community Connectivity: Guarantee a steady and strong web connection. Take a look at connectivity by accessing different on-line companies or web sites. Think about switching between Wi-Fi and mobile knowledge to find out if the problem is network-specific. Troubleshoot community settings if essential.
Tip 4: Test for and Set up Utility Updates: Outdated utility variations can exhibit compatibility points. Entry the Google Play Retailer, seek for the SiriusXM utility, and examine for obtainable updates. Set up any pending updates to make sure the appliance is working the newest model.
Tip 5: Evaluation Utility Permissions: Affirm that the SiriusXM utility has been granted the mandatory permissions to entry system assets. Throughout the Android system’s settings, choose “Apps,” discover the SiriusXM utility, and select “Permissions.” Grant entry to important permissions resembling community connectivity and storage.
Tip 6: Reinstall the Utility: If different troubleshooting steps are unsuccessful, contemplate uninstalling and reinstalling the SiriusXM utility. This course of ensures a clear set up and might resolve underlying software program points.
Tip 7: Test Android OS Model: Confirm that the Android working system on the system is suitable with the SiriusXM utility’s minimal necessities. Outdated OS variations could lack essential help. Think about updating the Android OS if doable, or contact SiriusXM help to confirm the app’s minimal OS necessities.
Efficiently implementing these methods usually resolves widespread points that forestall the SiriusXM utility from functioning accurately on Android gadgets. Sustaining a proactive strategy to troubleshooting minimizes disruptions and ensures continued entry to SiriusXM’s companies.
The concluding part summarizes the important thing ideas mentioned and offers remaining suggestions for sustaining optimum utility efficiency.
Conclusion
The previous evaluation has comprehensively explored the multifaceted causes underlying situations of the “SiriusXM app not working Android” downside. Key areas of investigation included community connectivity, utility updates, account authentication, cache corruption, working system compatibility, storage limitations, background course of administration, and utility permissions. Every of those elements, when compromised, can contribute to the appliance’s malfunction, thereby disrupting the consumer’s entry to subscribed companies.
Efficient mitigation of those points necessitates a scientific strategy to troubleshooting and a proactive upkeep technique. Sustaining a steady community connection, making certain well timed utility updates, verifying account credentials, and managing system assets signify basic steps towards optimizing utility efficiency. Continued vigilance in addressing these elements stays essential for safeguarding entry to SiriusXM companies and stopping future situations of utility malfunction.
